Privacy notice
How The Clumsy Baker handles your personal information, in line with the Protection of Personal Information Act (POPIA).
What we collect
When you send an enquiry through this website we receive the details you type in: your name, email address, phone number, business name if you give one, and your message. When you send an order through WhatsApp, we receive your WhatsApp name and number and the order details you send.
Why we use it
Only to reply to you, prepare a quote, and confirm, bake and hand over your order. We do not sell your information or use it for marketing without asking you first.
Who else handles it
Enquiry forms are delivered to our email by Web3Forms. Orders are sent through WhatsApp. This website is hosted by Cloudflare. These services process data only to provide their service.
How long we keep it
We keep order and enquiry records only for as long as we need them for the purposes above and for our business records.
Your rights
You can ask us what information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us on WhatsApp at 083 467 4564. You may also lodge a complaint with the Information Regulator of South Africa.
Cookies
This website does not use tracking or advertising cookies. Your order basket is remembered in your own browser so it is still there if you come back.
Last updated October 2026.